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Be Happy TC is a real estate transaction coordination service that works with sales agents and brokers primarily in California, North Carolina, and Texas.
Relying on transaction coordination (TC) services is an effective way for brokers and agents to save valuable hours. An experienced transaction coordinator sees that negotiated sales reach closing quickly and without hassle.
Real estate sales professionals have hundreds, if not more, of transaction coordination companies to choose from. With so many options, how do you pick the right one for your business?
To help you decide, we’ve examined Be Happy TC’s transaction coordination services and will share the results of our review.
Let’s jump right in!
Company Overview
Be Happy TC is headquartered in Riverside, California. The company is owned and operated by Shanda and River Macomer. They have a small full-time staff and also contract with freelance transaction coordinators in all 50 states.
Founded in 2014, they offer real estate transaction coordination services for sales agents and brokers, including the following:
- Complete contract and disclosure facilitation
- A compliance check on all documents
- Weekly communication with clients and other parties
- Ordering the title work
- Ongoing process updates to the agents
- Monitoring the process and keeping it on track until closing
Be Happy TC’s website is easy to navigate and relatively informative. It does a good job of introducing the company. However, it could include more specific information on how they handle each transaction.
For example, it’s unclear if they offer signature collection services or how many TCs they work with.
With that introduction, let’s explore various aspects of Be Happy TC’s transaction coordination services.
Pros & Cons Highlights
Let’s quickly overview the pros and cons of Be Happy TC transaction coordination services to help set up the rest of our review.
Pros
- Over 10 years of real estate and transaction coordination experience
- Positive customer testimonials
- Clear and easy instructions on how to upload a file
Cons
- Be Happy TC operates mainly in California, North Carolina, and Texas – if you need services in another state, they outsource your file to a freelancer
- The company website needs to explain its specific TC services better
- They don’t disclose their prices online
- In terms of services, they only offer TC and listing prep – they don’t do real estate marketing
Okay, that’s a high-level view of the company’s pros and cons. Next, we focus on the company’s services in more detail. Up first is Be Happy TC’s pricing.
Be Happy TC – Pricing
As mentioned, Be Happy TC doesn’t list its prices on its website.
In my opinion, when companies don’t tell you their prices, it creates unnecessary suspicion. Are they not telling you the price because they’re more expensive than their competitors?
Additionally, if I contact them asking for their prices, I’ll end up on their marketing list and receive dozens of unwanted emails.
Even if they don’t list their prices because costs vary from state to state, they could at least mention a starting price range.
Next, let’s look at the company’s experience and skill sets.
Overall Experience
The company was founded in 2014, which means they’ve been in business for 10 years.
Their website lists two additional employees working in transaction coordination. Both staff members appear to have around a decade of experience.
However, unless you are in California, North Carolina, or Texas, you’ll likely be working with a contracted freelance transaction coordinator.
Therefore, there’s no way to know ahead of time how much experience or training the person you’ll be working with has.
Up next, let’s look at Be Happy TC’s service area coverage.
Service Area Coverage
Be Happy TC is capable of coordinating transactions in any state. Although they don’t provide the details, if you’re in one of the 3 states they focus on, you’ll likely work with one of their in-house staff members.
Since the company uses contracted TCs in the other 47 states, you’re likely being charged a service fee to work with a TC in your state or even local area. Why wouldn’t you find a local TC and likely save money?
Next, in our review, let’s discuss how you order services from Happy TC.
Ordering Process
Be Happy TC offers an integrated document-uploading tool. Still, it is unclear whether its website is simply a portal to a third-party document management program or proprietary to Be Happy TC.
In either case, you’ll be instructed to fill out about a dozen fields and upload your specific documents.
It appears that you can’t select a TC of your choice. Assumably, your file will be assigned a TC.
Additionally, their website does not clearly state that you can contact your assigned transaction coordinator directly once your documents are assigned.
Market Leading
Real Estate Virtual Assistants
Hand off your transactions, media, and marketing to a real estate VA.
Technical Platform & Support
We weren’t able to determine whether Be Happy TC has its own proprietary file management software or relies on a third-party system.
Based on the little information we have, Be Happy TC’s software doesn’t seem to be any better than other programs, such as DocuSign or Dotloop.
While they don’t have a live chat function, they offer a telephone number, a generic email, and a Contact Us form. Also, they don’t mention support response times.
Additional Benefits & Services
Now, if you look at many transaction coordination service providers, you’ll see that some are full-service real estate support companies.
By full-service, I mean they offer the following to support an agent or brokerage:
It’s a significant benefit to be able to work with just one company for all your business needs. This saves time and money and is just more efficient overall.
Unfortunately, Be Happy TC, however, is not a full-service company.
Pros & Cons Summary
Overall, as we start our review summary, Be Happy TC seems like a fine company to work with if you’re in California, North Carolina, or Texas.
The company has 10 years of experience and positive customer reviews. Further, based solely on its website, it appears to be capable and helpful when it comes to transaction coordination.
Therefore, there seems to be no significant reason not to work with Be Happy TC if you are in the 3 states they primarily service.
However, Be Happy TC really doesn’t explain any significant reason why I should work with them for transaction coordination services.
First, they hide their prices, so it’s hard to tell how they compare to their competition.
Second, it appears they rely on freelance transaction coordinators for the other 47 states where they provide services. This only reinforces the uncertainty. I’m left asking two basic questions: Who am I really working with, and how much does it cost?
Further, I can’t tell what document management system they rely on or if I can communicate directly with my TC concerning questions about my file.
Finally, they don’t explain their listing preparation service or offer any real estate marketing tools or solutions. This means I’ll need to work with more than one vendor.
Let’s finalize our review and offer our verdict on whether Be Happy TC transaction coordination services are worth working with.
Our Verdict – Is Be Happy TC Worth It?
Based on our findings, I don’t know if I’ll be happy working with Be Happy TC.
Even after a close look, I don’t know their prices, who my TC would be, or precisely what their process includes and involves.
That sort of ambiguity makes me hesitant to recommend working with them for transaction management. Do I want to trust my real estate sales and clients to a mystery?
There’s no shortage of transaction coordination companies that better explain their pricing and services. Further, many companies offer more services.
Therefore, I advise looking at other transaction coordination providers besides Be Happy TC.
Even better, let me recommend a company you should definitely check out.
Market Leading
Real Estate Virtual Assistants
Hand off your transactions, media, and marketing to a real estate VA.
A Better Choice – AgentUp Transaction Coordination
AgentUp offers reliable and cost-effective transaction coordination services. Hundreds of agents and brokerages use our dedicated transaction coordinators and per-file TC services.
Additionally, AgentUp doesn’t hide its transaction coordination costs as Happy TC does:
- Transaction coordination – $299 per file
- Listing coordination – $199 per listing
Additionally, you can hire a dedicated transaction coordinator full or part-time who’s 100% dedicated to your business. This will help you drive down the cost of transactions to double digits for high-volume teams.
Moreover, take a look at the details of how our TC services help us stand out from the competition:
- Experienced Team: We’ve spent a decade building a top-tier team of transaction coordinators and real estate assistants based in the Philippines
- Expert Training: Our transaction coordinators undergo a rigorous 40-hour real estate training program
- Deep Industry Knowledge: Our team possesses extensive knowledge and experience in the US real estate market
- Advanced Technology: We leverage cutting-edge tech platforms to streamline processes and ensure seamless service
- Global Collaboration: Our team is fluent in English and excels at working across time zones
- Personalized Attention: You’ll receive dedicated support and focus on your transaction
- And More!
Further, AgentUp takes the time to learn your business needs through an initial telephone and video consultation. This enables you to be matched with the perfect TC for your business.
So, why not take the first step toward more effortless transaction closings?
Schedule a free TC call today.
Here’s one more advantage of working with AgentUp – we offer more than just excellent TC services.
AgentUp – Your Business Growth Partner
In addition to listing preparation and transaction coordination services, AgentUp also has everything you need to grow your business.
We’re your partner for business growth. AgentUp offers a wide of marketing tools to help you sell your listings.
You can explore those tools by taking a look at our marketing coordination package, which includes photography services, photo editing, virtual staging, floor plans, and more!
So, take your first step toward success.
Sign up for a free AgentUp account, and get $50 off your first transaction coordination order!
I hope you found this review of Be Happy TC transaction coordination services helpful and that you find the right services you need. Also, take a look at these other related resources:
