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Real estate transaction coordinators (TCs) are invaluable assets to brokerages and sales agents. They handle the administrative complexities of the home-buying and selling process.

A common question in the real estate industry is how many agents a single transaction coordinator can effectively support. 

This article explores that question and examines the factors influencing a TC’s capacity, the pros and cons of different workload models, and strategies for optimizing the agent-TC relationship.

But let’s first understand the benefits of working with a real estate transaction coordinator. 

The Benefits of a Real Estate Transaction Coordinator

real estate transaction coordinator

Real estate transaction coordinators are trained professionals who manage the closing process for contracted real estate sales. Doing so allows sales agents to focus on securing new clients. 

The practical benefits of working with a transaction coordinator are many and include the following:

  • A transaction coordinator brings attention to detail that helps prevent expensive errors or delays
  • Each closing is streamlined through the application of a systematic and consistent process 
  • With more time to focus on clients, Agents can develop personal relationships with their clients, promoting more significant customer satisfaction and generating referrals
  • Knowing a capable professional is managing your sales reduces your stress levels and offers peace of mind

Learn more by reading what are the benefits of hiring a transaction coordinator

Real Estate Transaction Coordinator Statistics

real estate transaction coordinator

Maybe you aren’t convinced yet concerning the benefits of partnering with a transaction coordinator. Let’s, therefore, take a look at some recent statistics that help make the case for working with a TC:

  • 98% of agents who use transaction coordinators close more transactions a month than agents who don’t
  • A transaction coordinator saves an agent an average of 10 to 20 hours per transaction
  • 50% of the top real estate brokerages use transaction coordinators
  • Agents report an average 25% increase in productivity when working with a TC
  • 95% of clients felt more confident when a TC was involved in the process
  • Closings managed by a transaction coordinator have 80% fewer errors and delays 
  • 70% of agents who hire a transaction coordinator experience significant business growth

The above statistics show that the benefits of working with a TC are real and significant.

Now, let’s consider our initial question: How many agents can a real estate transaction coordinator serve?

How Many Agents Can a TC Effectively Handle?

real estate transaction coordinator

The question of how many real estate agents a transaction coordinator can effectively work with is common, and the answer depends on several factors. 

While there’s no one-size-fits-all number, and individual skill sets and bandwidth will differ, understanding the following variables can help you determine the optimal workload for a TC.

Factors Affecting a Transaction Coordinator’s Work Capacity

Factors Affecting a Transaction Coordinator’s Work Capacity

Every person is different, and this applies also to transaction coordinators. Some TCs can manage larger workloads without any difficulty.

However, the following factors play a significant role in determining a transaction coordinator’s capacity.

  • Experience: A seasoned TC using a streamlined system can handle more transactions than a less experienced one
  • Transaction Complexity: Complex deals often require more TC involvement, thus reducing capacity
  • Agent Involvement: Agents who remain somewhat involved in the transaction usually increase a transaction coordinator’s effectiveness
  • Support Staff: Additional support staff, such as an administrative assistant, can significantly increase a TC’s capacity
  • Technology: Efficient transaction management software can streamline processes and allow a TC to handle more transactions

While some TCs might be able to manage a dozen or more agents, it’s essential to prioritize quality over quantity. 

Overloading a TC can lead to errors, missed deadlines, and decreased client satisfaction. Conversely, underutilizing a TC’s skills can be a waste of resources.

A common approach is to start with a manageable number of agents and gradually increase the workload as the TC demonstrates his or her ability to handle the increased volume. This allows for a smooth ramp-up and minimizes the risk of burnout.

Next, we’ll discuss transaction coordination work models. Each model offers advantages and will affect a TC’s capacity.

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The Benefits of the Dedicated Transaction Coordinator Model

The Benefits of the Dedicated Transaction Coordinator Model

A dedicated real estate transaction coordinator is one you work with consistently.  Using the same TC for each of your transactions offers many advantages, including the following:

  • The TC can foster ongoing relationships with other staff and vendors
  • They can tailor the process, forms, and timing to your specific business needs
  • Become familiar with local regulations, contract terms, and local market trends
  • Require less coaching and supervising, thus saving you additional time
  • Given their knowledge of your business, they can provide valuable insights for additional efficiency, precision, and expansion

As you can see, a dedicated TC can develop a deep understanding of each agent’s preferences, working style, and specific needs. This level of personalization can significantly improve the overall transaction process.

Over time, a dedicated transaction coordinator becomes a partner for success, helping you, the agent, offer higher-quality services and reach more clients.

Next, let’s look at the other real estate transaction coordinator model: Per-file transaction coordination. 

The Per-File Transaction Coordinator Model

The Per-File Transaction Coordinator Model

Some transaction coordinators will work simultaneously with different brokerages and sales agents using what’s typically called the per-file transaction coordination model. 

This transaction management model relies on automated transaction coordination software and document management technology. 

Here’s an overview of how this model operates:

  • The agent uploads their files and provides instructions, and the file management system sends the file to a TC or team of TCs
  • Fully trained TCs manage the system from behind the scenes
  • The agent can see the progress of their file at any time
  • If a problem arises, a TC will step in to address the issue

This model reduces the need for communication, thus saving time. It’s also economical for agents with lower sales volume. 

Overall, transaction coordinators using this model have a higher capacity and can serve more real estate agents. 

Striking the Right Balance

Ultimately, the optimal number of agents for a transaction coordinator depends on the specific circumstances of each situation. 

By carefully considering the factors outlined above and experimenting with different workload levels, real estate businesses can find the right balance between cost-effectiveness and quality of service.

Remember: The goal is to maximize the benefits of a TC while ensuring that the quality of service remains high. By carefully managing workload and expectations, real estate agents can create a successful partnership with their transaction coordinator.

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Trust AgentUp for Transaction Coordinator Services

AgentUp is an industry leader for transaction coordinator services and real estate marketing support. 

AgentUp Transaction Coordinators
AgentUp Transaction Coordinators

With AgentUp, you can hire a dedicated transaction coordinator or use their affordable, high-quality per-file services.

Over the past decade, the company has built a team of highly trained real estate transaction coordinators. Each AgentUp TC receives ongoing technical training and completes a 40-hour class on the US real estate industry and sales process. 

Whether you choose a dedicated transaction coordinator or the per-file option, you can trust that your transaction will receive expert and skilled attention. 

AgentUp wants to ensure you find the right services for your business needs. To achieve this, they offer a free, 15-minute telephone consultation, during which they’ll discuss the following:

  • Your specific professional and business requirements
  • Insights on which AgentUp TC service solutions will work best for you
  • And they’ll explain all the costs involved

Ready to learn more?

Schedule a free call today and discover how AgentUp’s real estate transaction coordinators can transform your business.

We hope this article helped you learn how many agents a real estate transaction coordinator can serve. Also, feel free to explore these related resources:

Gregory Gronbacher

Real Estate Sales Agent / Professional Blogger

Gregory is a real estate sales agent and a state-certified instructor of real estate licensing and law. Originally from New York City, he's called Grand Rapids, Michigan home since 1995.

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